Support

How can we help?

Email fts19@tyoulabs.com. We reply within 2 business days.

If you have a T1Q account, please write from the email address you use to sign in.

Email support

Export your data

In the app, go to Settings → Your data → Download. You get a zip file of everything T1Q holds for your account.

You can also email us with the subject “Export my data”.

In the app, go to Settings → Your data → Delete my account. Deletion runs seven days later. You can cancel within those seven days by signing in.

You can also email us with the subject “Delete my account”.

Details are in the Privacy Policy.

We can’t help with medical questions or emergencies. Contact your care team. In an emergency, call your local emergency number.

T1Q is not a medical device and does not give medical or dosing advice. Always follow your care team.

How T1Q handles your data, and the terms for using it.

T1Q isn’t on the App Store yet. Send us a note and we’ll let you know when it is.